+64 27 354 5960

Terms and Conditions

Shipping Times

Items purchased through our online store will be shipped within 2-3 days unless being custom made to order. We will email advising shipping date for these items.

Products

Colours of items can vary slightly from photo’s due to lighting, but photos will give a very close representation of colours.

All hand made items are one offs and unique so there will be some slight variance in the design work.

Refunds

Please choose carefully as no exchange or refund will be given unless the product is damaged. If you receive a damaged product please contact us within 14 days and return the item to us within 30 days. Please also return the original postage packaging for insurance purposes.

Contact Us

If you have any questions or comments, you can at any point contact us:

Kepler Mountain View Alpacas

Phone: +64 3 249 6685

Email: sales@kmv.co.nz

Postal:
130 Hillside Manapouri Road
Manapouri 9643
Fiordland
New Zealand